Shipping policy

This policy applies to orders shipped within the United States.

1. Shipping area

• Shipping available only within the United States

• No international shipping currently available

2. Shipping fees

• Orders under $120 USD → $8 shipping fee

• Orders ≥ $120 USD → free shipping

3. Order cut-off time

• Before 18:00 → processed same day

• After 18:00 → processed next business day

• Weekends/holidays → next business day

4. Processing time

• Typically 1–3 business days

5. Transit time

• Estimated delivery: 5–10 business days

• May vary due to logistics conditions

6. Shipping carriers

• FedEx

• UPS

• DHL Express

7. Order tracking

After purchase:

• Confirmation email includes order and shipping details

• Track via “Order tracking” page using:

  • email or phone number

  • order number

8. Liability statement

• Damaged or lost packages → contact support for assistance

• No changes/cancellations after processing or shipment begins

• Customer responsible for correct shipping information

• Delivery issues caused by incorrect address are not covered

9. Delivery inspection

• Check package upon arrival

• Document any issues immediately

• Contact support as soon as possible

10. Contact

Address: 124 N E ST, MARION, IN 46952, US
Phone: +1 (518) 316-0107
Email: service@brixvarionel.com
Hours: Monday–Friday, 10:00 AM – 6:00 PM (EST)