Shipping Policy

Shipping Area
Shipping is currently available within the United States only. We do not support shipping to other countries or regions at this time.

Shipping Fees
For orders with a total amount under 120, a shipping fee of 8 EUR will be charged. Orders with a total amount of 120 or more qualify for free shipping.

Order Cut-Off Time
Orders placed before 18:00 will begin processing on the same day. Orders placed after 18:00 will be processed starting the next day. If the order is placed on a non-working day, processing will begin on the next business day.

Processing Time
Order processing typically takes 1 to 3 business days. Processing time may vary depending on order conditions.

Transit Time
After shipment, the estimated delivery time is 5 to 10 business days. Actual delivery times may vary based on logistics conditions.

Shipping Carriers
We typically use FedEx, UPS, and DHL Express for order delivery.

Order Tracking
After placing an order, you will receive a confirmation email containing your order number, payment details, and shipping carrier information. You can track your order by visiting the “Order tracking” page on the website and entering your email address or phone number along with your order number.

Liability Statement
If your product is damaged or lost during transit, please contact us promptly for assistance. Once an order has entered processing or shipping, it cannot be modified or canceled. If delivery fails due to incorrect or incomplete shipping information provided by the customer, the responsibility will rest with the customer.

Delivery Notes
Please inspect the package and items upon delivery. If any issues are found, we recommend documenting them at the time of receipt and contacting us promptly for further assistance.

Contact Information
Address: 124 N E ST, MARION, IN 46952, US
Phone: +1 (518) 316-0107
Email: service@brixvarionel.com
Business Hours: Monday to Friday, 10:00 AM – 6:00 PM (Eastern Standard Time, EST)